We dispatch with Royal Mail Monday - Thursday orders received on Monday will be dispatched on Tuesday and be delivered on Wednesday. Orders received on Thursday, Friday & weekends will be dispatched on Mondays.
If we are out of stock of an item, we'll contact you with an updated timescale (usually +24hr approx)
The test parcels we've sent around the country have all been received within 24hrs of leaving the cafe.
Royal Mail Tracked24 will deliver next day to the UK Mainland. For deliveries to Highlands and Islands and Northern Ireland expect the service to take an extra day or two. Contact us before ordering to confirm availability
Yes! In the special delivery instructions write "Gift Message" Followed by the words you need. We'll hand write it and include it in the parcel on a separate postcard
You can pay online when you check out using our secure online card payment system by Stripe.
Once an order has moved into production it's not possible to change your order.
If you realise you've made a mistake or need to make a change email firstname.lastname@example.org as soon as possible and the team will see what they can with regards changing the order.
The same applies for cancellation.
All the ingredients are listed on the website, with allergies marked in BOLD. If you have a question about something in particular please email us at email@example.com before ordering and the team will be able to assist you. We also provide ingredients lists in the boxes.
Slices in mixed boxes cannot be separated for Allergies
Due to production practices we can't guarantee the absence of Nuts, Gluten, Milk, Eggs, Soya, Sulphites
Yes. Select Cafe Collection on check out. You'll be able to select a date to collect and pay online. If there's a problem with a collection date we'll email you to arrange.
Damages: If something has been damaged in transit please let us know ASAP, and within 14 days of delivery. If possible take a photo and email it with details to firstname.lastname@example.org
A Mistake: If you receive the incorrect item please contact us ASAP and we'll endeavour rectify it as soon as possible.
If for whatever reason you're not totally satisfied with your goods contact us and we'll do what we can fix it.
These answers do not affect your statutory rights.
We are open!
Towan Beach Cafe: Daily 10 -5 (Lunch 12 -3)
Carne Beach Trailer: School Holidays & Term time Weekends 10 -5